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Frequently Asked Utility Billing Questions
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What are the due dates?
Cycle I bills are due between the 15th and 20th of each month, and Cycle II bills are due between the 1st and 5th of each month.

What are your New Service Procedures?
At least one day's notice prior to service start date.

What is the required deposit amount?
Residential deposits are $90.00 if you own the home, $125.00 if you are renting the home, and a $10.00 service fee.

When are garbage bag handouts?
Garbage bags are distributed once a year in February. You will receive a coupon on the January bill explaining dates and pick up time.

Where is the office location and hours?
604 West Fairmont Parkway, in City Hall building, Monday thru Friday 8:00 am to 5:00 pm.