The Utility Billing Division provides one central area of customer service dedicated to the collection of all utility billings of the city. This division is responsible for meter reads, maintenance of meters and customer service requests. The division is responsible for the reading of more than 13,000 meters in the city and submitting monthly bills for payment.
Meter Cycles
The water meters are read in 2 cycles each month.
Cycle 3 begins on the 20th of each month, with payments due on the 17th through the 28th.
Cycle 4 begins on the 10th of each month, with payments due on the 1st through the 12th.
Delinquent Water Accounts
View important information on delinquent water accounts online.
Customer Confidentiality
The Texas Utilities Code Section 182.052 grants confidentiality of personal information to utility customers. If you would like your account available to public requestors, please notify the City Secretary's Office in writing at CitySecretary@LaPorteTX.gov or click here for a notification form.